Frequently Asked Questions
Welcome to Ritam Studio’s FAQ page! Here, we’ve compiled answers to all your questions about our platform, membership, classes, technology, and more. Whether you’re new to Ritam or a long-time member, you’ll find helpful information below.
Questions About Ritam Studio
What is Ritam Studio?
Ritam Studio is a video on demand platform that delivers courses and classes for lasting personal transformation through movement, meditation and spiritual knowledge.
Who founded Ritam Studio?
Ritam Studio was co-founded by Carla DiMattina and Jonni Pollard, a husband and wife team.
Carla is a holistic physiotherapist, movement expert and creator of the Chain Movement Method that is showcased here on Ritam Studio. Jonni is a master meditation teacher, spiritual therapist and founder of 1 Giant Mind.
Is Ritam Studio's meditation practice religious?
No, Ritam Studio's meditation practices are not religious. None of Jonni's teachings require any adopting of beliefs. His style of teaching is non dogmatic and is experienced based. While much of the spiritual knowledge taught by Jonni is deeply rooted in the ancient Vedic traditon, it isnt considered a religion and more a way of seeing reality and living in accordance with natures intelligence.
What is the vision for Ritam Studio?
The vision Ritam Studio is to be a deep comprehensive resource of knowledge practices for those desiring real and meaningful support on thier journey of awakening to themselves.
How is Ritam Studio unique?
The uniqueness is in the combination of both Jonni and Carla's nuanced understanding of mind, body and spirit transformation. It is based on their 50 years of combined experience in private practice working with real people from all walks of life. They know what causes deep lasting change and that is what they deliver with zero fluff. What they teach is what they practice. Their capabilities as teachers are the result of their lifetime commitment to their own personal development.
Who is Jonni Pollard and what is his role in Ritam Studio?
Jonni Pollard is a globally renowned meditation teacher and spiritual therapist. He delivers all the spirtual knowledge and practices to Ritam Studio through his 'Knowledge for life' series.
What is the connection between Ritam Studio and 1 Giant Mind?
Ritam Studio is a place that promotes the 1 Giant Mind medittion technique, its teacher training program and its teachers all around the world.
Membership & Pricing Questions
What is included in a Ritam Studio online membership?
A Ritam Studio online membership provides unlimited access to on-demand classes, live sessions, and exclusive content in movement therapy, meditation, and spiritual knowledge. You have access to our global community and discounts to our in persone retreats.
Are there any discounts for annual memberships or bulk subscriptions?
Yes, we provide significant discounts on annual memberships and custom pricing for group or bulk subscriptions.
How do I update my payment information?
Payment details can be updated easily through the "Account Settings" section on our website or app.
Can I cancel a membership at anytime?
Yes, monthly and quarterly memberships are flexible, and can be ended at the end of each billing period. Annual memberships can be cancelled, however there will not be a refund for remaing time in your membership.
Do you offer a free trial?
Yes, we offer a 7-day free trial for new users to explore our classes and features before committing to a subscription.
How much does a membership cost?
Membership pricing includes flexible options such as monthly, quarterly, and annual plans. Discounts are available for annual subscriptions, offering the best value for regular members. Please refer to the membership page on the website for current listing of mebership fees.
Are there different membership tiers or plans?
Yes, we offer monthly, quarterly and annual plans to suit different needs, including a basic monthly subscription and a premium annual membership with added benefits like priority access to live events.
Do you offer gift memberships?
Yes, we offer gift memberships, allowing you to share the transformative experience of meditation and movement with loved ones.
Technology & Accessibility Questions
Can I download classes for offline use?
Yes, you can download select classes for offline access via the app.
Is the platform accessible for people with disabilities?
We’re committed to inclusivity, offering features like accessible navigation and captions to support all users.
What should I do if the video or audio isn’t working?
Restart your device and check your internet connection. For persistent issues, contact our support team.
Are captions or subtitles available?
Yes, most video content includes captions to enhance accessibility.
How do I find the live schedule?
The live class schedule is available on our website and app, regularly updated for your convenience.
Can I stream on multiple devices?
Yes, you can stream classes on multiple devices, including smartphones, tablets, and smart TVs.
Is there a Ritam Studio App?
Yes, our app is available for iOS and Android, offering seamless access to all classes, live events, and personalised features.
How does the app work with my membership?
The app syncs with your membership, providing unlimited access to on-demand and live classes, progress tracking, and personalised recommendations.
Classes & Content Questions
Is there a recommended schedule for beginners?
Beginners are encouraged to practice 3–4 times per week, starting with shorter classes (10–20 minutes) and gradually increasing frequency and duration. It is encouraged that members explore the content and classes from both Jonni and Carla and practice with both of them to maximise the benefits.
What are "Collections," and how do I use them?
"Collections" are curated playlists of classes with either specific themes or levels of difficulty.
What is the recommended practice per week?
For optimal results, we recommend practicing 4–6 times per week. Initially alternate between movement and meditation sessions, moving towards combining movement and meditation sessions each time you practice.
What equipment is needed for the classes?
Most classes require minimal equipment, such as a yoga mat.
Are the classes suitable for children or older adults?
Yes, our classes cater to all age groups, with options for children 13 and above, older adults, and beginners.
Is it safe to do these classes while pregnant?
Many of our classes are pregnancy-friendly, including guided meditation and gentle movement practices. However, consult your healthcare provider before starting any new activity during pregnancy.
How long are the classes?
Class durations range from 10 to 60 minutes, making it easy to fit practices into any schedule.
How do I know what level or intensity to choose?
Classes are categorised by level and intensity, with clear descriptions to help you select sessions that align with your experience and wellness goals.
Are there beginner-friendly classes?
Yes, we offer beginner-friendly classes designed to build confidence and foundational skills in movement and meditation.
What are the benefits of practicing with Ritam Studio?
The benefits are having experienced teachers to guide you in developing a stronger, agile body and mind so that you can live with greater vitality and certainty. Ritam Studio will support you in deepening your connection to your ever evolving self. .
Terms & Policy Questions
How do I contact customer support?
Reach us via email or through the help centre in the app. We typically respond within 24–48 hours.
Are there any restrictions on sharing membership access?
Membership access is intended for individual use and sharing login details violates our terms of service.
What are the terms of service for Ritam Studio?
Our terms of service outline user responsibilities, subscription policies, and platform rules. You can find the full document on our website.
How is my personal data handled?
We value your privacy. Personal data is securely stored and used only for enhancing your experience, in compliance with data protection regulations.
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